PREMIUM SUPPORT PROGRAM

Although our Customer Service Support is unparalleled in the industry, we realize that some people would prefer a more personal approach to getting to know their host business partner. Because of this need, we at TPI have created the Premium Support Program.

Although our Customer Service Support is unparalleled in the industry, we realize that some people would prefer a more personal approach to getting to know their host business partner. Because of this need, we at TPI have created the Premium Support Program.

Premium Support was designed to give additional, in-depth support to those agents who joined TPI under the ItsMyTravelBiz program, sub agents, agents coming from CQT or any new agent to TPI that would like a more hands on approach with our program and the desire to receive dedicated training.

Once prospective agents sign-up with TPI, and have selected to add Premium Support to their account, we will immediately assign a dedicated PS person to work with them. The assigned PS will introduce themselves and help the agent every step of the way for a period of 30 days. During this period, the agent can call the PS for any training between 9am – 6pm, EST, Monday through Friday.

During the 30 day period we recommend concentration on the following subjects, but not limited to:

• Basic qualification and sales skills
• Guidance to use booking tools available and various resources available to travel agents
• Agent only platform training
• Importance of reporting your sales to TPI
• Communicating with TPI
• Accounting dos and don’ts and where is my commission?
• Web presence, do you have one?
• Explore all TPI marketing and business development programs as available at www.tpimbd.com
• Receive guidance in the creation of a business name and decide on a business structure. This will include obtaining the necessary licenses, seller of travel laws, domain registration and checking accounts.
• Discover the importance of booking with TPI’s Preferred Suppliers